Can I still use it if it exceeds the scheduled experience period?
- Niceday operates not on a ticket system, but offers a reservation service with discounts. Once your reservation is successful, the experience provider will reserve your service time and wait for your arrival.
- Since all the goods and services sold by Niceday are provided by service providers, if you cannot arrive at the specified time after completing the reservation, the service provider cannot postpone the original usage time. If you cannot arrive on time, you can contact Niceday customer service to avoid damage to your rights.
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Can I still receive FunMiles if I cancelled an order?
For partial refunds or non-refundable orders, miles will be rewarded based on the actual amount received (amounts less than TWD 60 / MYR 10 will not be accumulated).
Fun Coins Usage Instructions
Fun Coins have a lifespan of 6 months, which can be extended by 6 months each time there is a change in the Fun Coin balance (for example: using or receiving Fun Coins). If there is no change in the Fun Coin balance within 6 months, they will expire ...
How far in advance can I make a reservation?
As each event requires different lead times, please go to the event page and use the calendar to check the available booking dates to confirm whether the experience you like is open for booking. Most experiences are listed 1 to 2 months before the ...
Transaction / Card swipe failed?
If an anomaly occurs during the operation or the card swipe is unsuccessful, please first confirm whether the credit card information entered is correct (the order of entering the expiration date is month / year). If the transaction still fails, it ...
How to reschedule?
Each experience activity page contains instructions on how to cancel and change the order time for that activity. Please first check whether you are eligible for changes. If you are eligible, please log in and go to "Bookings" at the top right of the ...