How can I confirm that my reservation is successful?
After completing the reservation, you will immediately receive a confirmation Email for the experience booking and a six-digit redemption code, which can be viewed in the "Bookings" section at the top right of the Niceday official website.
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How far in advance can I make a reservation?
As each event requires different lead times, please go to the event page and use the calendar to check the available booking dates to confirm whether the experience you like is open for booking. Most experiences are listed 1 to 2 months before the ...
How to confirm the refund is completed?
After cancelling a booked service, you will receive a cancellation confirmation via email or you can check the status of your order in the "Bookings" section at the top right of the Niceday website. Please note that the speed at which banks process ...
Can I still use it if it exceeds the scheduled experience period?
Niceday operates not on a ticket system, but offers a reservation service with discounts. Once your reservation is successful, the experience provider will reserve your service time and wait for your arrival. Since all the goods and services sold by ...
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...
Price match rules
If the price of a product or service purchased on Niceday is higher than the same product or service on other channels, just tell us through online customer service within a week after the purchase to the departure date. If we confirm it is true, we ...