How far in advance can I make a reservation?
As each event requires different lead times, please go to the event page and use the calendar to check the available booking dates to confirm whether the experience you like is open for booking. Most experiences are listed 1 to 2 months before the experience date, and some events update their available dates monthly.
Registration for events will close approximately 3 to 7 days in advance, or until all spots are sold out. Please book as early as possible.
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How can I confirm that my reservation is successful?
After completing the reservation, you will immediately receive a confirmation Email for the experience booking and a six-digit redemption code, which can be viewed in the "Bookings" section at the top right of the Niceday official website.
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...
Refund if no group is formed
The product you reserved for on Niceday may require a minimum number of participants to form a group. If Niceday and the cooperating experience provider both confirm that the group cannot be formed before the departure date, Niceday will notify you ...
Can I still use it if it exceeds the scheduled experience period?
Niceday operates not on a ticket system, but offers a reservation service with discounts. Once your reservation is successful, the experience provider will reserve your service time and wait for your arrival. Since all the goods and services sold by ...
I want an electronic invoice
In response to environmental friendly, Niceday no longer actively provides paper invoices, instead, we send you an electronic file via E-mail as proof of purchase. * Some experiences do not apply to Niceday's electronic invoices, and ...