How to confirm the refund is completed?
- After cancelling a booked service, you will receive a cancellation confirmation via email or you can check the status of your order in the "Bookings" section at the top right of the Niceday website.
- Please note that the speed at which banks process refunds varies. Banks or credit card companies typically require about 14 working days to process a refund. If you want to check the status of your refund, please contact your bank or credit card company.
Related Articles
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...
Refund if no group is formed
The product you reserved for on Niceday may require a minimum number of participants to form a group. If Niceday and the cooperating experience provider both confirm that the group cannot be formed before the departure date, Niceday will notify you ...
How can I confirm that my reservation is successful?
After completing the reservation, you will immediately receive a confirmation Email for the experience booking and a six-digit redemption code, which can be viewed in the "Bookings" section at the top right of the Niceday official website.
Price match rules
If the price of a product or service purchased on Niceday is higher than the same product or service on other channels, just tell us through online customer service within a week after the purchase to the departure date. If we confirm it is true, we ...
How to earn Fun Coins?
Enjoy 3% unlimited Fun Coins rebate on completed reviews after purchase.