I want an electronic invoice
In response to environmental friendly, Niceday no longer actively provides paper invoices, instead, we send you an electronic file via E-mail as proof of purchase.
* Some experiences do not apply to Niceday's electronic invoices, and invoices/receipts need to be obtained at the event site, or sent separately by the experience provider.
* Electronic invoice: Issued on the day the reservation is completed.
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I want to request a billing invoice
Please select "Issue Company invoice" on the checkout page and enter your Tax ID, and Company Name. After checkout, we will send you the electronic invoice by Email. The regulations of the invoice / receipt may be various in different countries: In ...
Can the invoice items be changed?
All items listed are "product redemption codes" and cannot be changed.
How can I delete the credit card record?
On the Niceday official website, go to the "Member" page at the top right → Account Settings → Credit Card Details → Select the credit card you want to delete.
How to confirm the refund is completed?
After cancelling a booked service, you will receive a cancellation confirmation via email or you can check the status of your order in the "Bookings" section at the top right of the Niceday website. Please note that the speed at which banks process ...
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...