Membership Promotion Process
- Once your accumulated mileage reaches the threshold for the next membership level, our system will automatically promote your membership to the next level within 24 hours after the mileage is credited. At the same time, the system will deduct the required mileage for the promotion to that membership level. The remaining mileage after deduction can continue to accumulate for the next promotion or renewal.
Related Articles
Membership validity
SEEKER membership has no expiration date. PRO and ELITE memberships have a duration of three months, but if you upgraded within the membership period, the calculation would be based on the most recent upgrade date. For example: If you upgraded to PRO ...
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...
What happens if the membership qualification expires, but the FunMiles is below the current level threshold?
If you were currently an ELITE member with less than 260 miles but more than 100 miles, 100 miles would have been deducted, and your membership would have been downgraded to PRO. If you had less than 100 miles, you would have been downgraded to ...
How can I find out my current membership level?
Simply open the app and go to the 'Member' page, and you'll be able to see your current status!
How to confirm the refund is completed?
After cancelling a booked service, you will receive a cancellation confirmation via email or you can check the status of your order in the "Bookings" section at the top right of the Niceday website. Please note that the speed at which banks process ...