What is the rules of Promo Code?
- The Promo code must be selected for use before checkout, and cannot be applied retrospectively to completed orders.
- The Promo code must be used according to its face value and cannot be accumulated.
- For orders that are fully refunded and cancelled, the Promo code will be automatically returned by the system. For orders that are not fully refunded and cancelled, the Promo code cannot be returned.
- The company reserves the right to change the conditions of use of the Promo code or to cancel the Promo code at any time. The company has the final decision on all matters related to this discount.
- In case of any discrepancy between the Chinese version and translations into other languages, the Chinese version shall prevail.
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Using a site-wide Promo code, but some products show it's not applicable?
Firstly, congratulations on receiving the occasional site-wide Promo code from Niceday! If you find a warning saying "This Promo code is not applicable" when checking out, please check if it is for the experiences provided by the following providers: ...
Price match rules
If the price of a product or service purchased on Niceday is higher than the same product or service on other channels, just tell us through online customer service within a week after the purchase to the departure date. If we confirm it is true, we ...
General product refund process
You can cancel your order by going to "Bookings" at the top right of the Niceday website → select the order you want to cancel → click "Cancel Order" at the bottom. (I) Refund Rules after the reservation is completed ・If you apply for cancellation ...
How to redeem?
Please arrive at the designated location at the scheduled time and present your redemption code to exchange for the service.
How can I confirm that my reservation is successful?
After completing the reservation, you will immediately receive a confirmation Email for the experience booking and a six-digit redemption code, which can be viewed in the "Bookings" section at the top right of the Niceday official website.