Will we be notified by phone before the event we have registered for?
Most activities will send a "pre-departure notification message" reminder one day before departure. A few activities will have the experience provider send the pre-departure notification themselves.
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What is the maximum number of participants for the event? Can more people be added after booking?
The maximum number of participants for each activity varies. You can check the available dates and open/remaining slots on the event page calendar. After booking, if there are still slots available for that session, you can book again to increase the ...
Where can I find the orders?
Please log in and click "Bookings" on the upper right side of the Niceday website to view your order details. If you are unable to log in, you may have entered your account or password incorrectly. And please confirm that you used Facebook, Google or ...
How far in advance can I make a reservation?
As each event requires different lead times, please go to the event page and use the calendar to check the available booking dates to confirm whether the experience you like is open for booking. Most experiences are listed 1 to 2 months before the ...
Can I still receive FunMiles if I cancelled an order?
For partial refunds or non-refundable orders, miles will be rewarded based on the actual amount received (amounts less than TWD 60 / MYR 10 will not be accumulated).
I want an electronic invoice
In response to environmental friendly, Niceday no longer actively provides paper invoices, instead, we send you an electronic file via E-mail as proof of purchase. * Some experiences do not apply to Niceday's electronic invoices, and ...